Legal

Delete your TaskBit HR account

How to ask us to delete your account and your data, what actually gets deleted, and what the law requires your employer to keep.

Last updated: 4 August 2026 · Applies to: taskbithr.com and the TaskBit application

1. Which applies to you

TaskBit HR is used by employers to manage their workforce, so who can delete what depends on which of these you are.

You are…Route
An employee or worker, using TaskBit because your employer doesSection 2 — your employer controls your record
The owner or an administrator of an organisation on TaskBitSection 3 — you can delete the whole organisation

2. If you are an employee

Your employer decides what is held about you and for how long — legally they are the controller and we act on their instructions. That means we cannot delete your employment record on your say-so alone, in the same way a payroll bureau cannot delete your P60 because you asked.

To request deletion:

  1. Ask your employer's HR or line manager to remove your record from TaskBit. This is the fastest route and the one that works.
  2. If they cannot help, or you no longer have a working relationship with them, email privacy@taskbithr.com from the address on your TaskBit account, with the subject "Account deletion request".
  3. Tell us your name, your employer's name, and whether you want your login removed, your whole record removed, or both.

We will confirm receipt, contact your employer, and action whatever we are permitted to action directly. Where we cannot delete something, we will tell you which of the retention rules in section 5 applies and when it expires.

3. If you own or administer the account

You can delete your organisation and everything in it.

  1. Sign in at https://app.taskbithr.com.
  2. Go to Settings → Organisation and choose Cancel and delete organisation.
  3. Confirm. Alternatively, email privacy@taskbithr.com from your administrator address and we will do it for you.

This removes the organisation and every employee record inside it, so it cannot be undone once the grace period in section 5 has passed. If you only want to close your own login and leave the organisation running, hand ownership to another administrator first.

4. What is deleted

On deletion we remove:

  • Your login — email address, password hash, any device unlock PIN, and multi-factor secrets.
  • Your employee record — name, date of birth, phone number, address, emergency contact, and National Insurance number.
  • All location data captured at clock-in and clock-out, including coordinates and accuracy.
  • Attendance, shifts, leave, expenses, uploaded receipts and signed documents.
  • Bank details held for payment, including the encrypted account number.
  • Push notification tokens, so the app stops reaching your device immediately.

5. What is kept, and why

Some records cannot be deleted on request, because keeping them is a legal obligation on your employer rather than a choice we make.

DataKept forWhy
Payroll and payslip recordsTypically six yearsStatutory record-keeping. Your employer must be able to evidence what they paid you and the tax deducted.
A deleted organisation30 days, then permanently deletedSo an accidental cancellation can be reversed. Nothing is served from it during that window.
Audit logs12 monthsSecurity. Records that an action happened and by whom, not the content of your record.
BackupsNo more than 35 days behind liveBackups roll off on their own cycle; deleted data disappears from them as that cycle completes.

Once each period above expires, the data is deleted without you needing to ask again.

6. How long it takes

We acknowledge requests within five working days and complete them within one month, which is the limit set by the UK GDPR. If a request is complex we may extend that by a further two months, and we will tell you why before we do.

Questions, or no reply from us: privacy@taskbithr.com. Our full privacy policy sets out your other rights, including access, correction and complaint to the ICO.